Frequently Asked Questions (FAQ)
We answer your most frequent questions!
1. How can I place an order?
You can select the products you wish from our online store, add them to your cart, and complete your order by following the steps for payment and shipping.
2. What is the delivery time for my order?
Οι παραγγελίες αποστέλλονται συνήθως εντός 1-3 εργάσιμων ημερών από την επιβεβαίωση της πληρωμής. Ο χρόνος παράδοσης με courier εξαρτάται από την περιοχή σας και μπορεί να διαρκέσει 1-4 ημέρες.
3. What are the available shipping methods and their cost?
We use a partner courier company (Geniki Taxydromiki) with two options:
Pickup from store with a cost of €5
Direct delivery to your address with a cost of €7.85 (including a €2.85 handling fee).
There is also the option to ship with your own courier upon prior notice.
Cash on delivery is charged an additional €3.
For orders over €50, shipping is free.
4. How can I return a product?
You can exercise the right of withdrawal within 14 calendar days from receipt, provided the product is in its original condition and packaging. Return costs are borne by the customer. For details, please refer to our return policy or contact us.
5. Are your products suitable for sensitive skin?
Our products are natural and designed to be gentle and skin-friendly. However, if you have specific allergies or sensitivities, we recommend testing the product on a small area of skin before regular use.
6. Are your products cruelty-free?
Yes, Nature Blooms does not test its products on animals and supports the use of natural, sustainable ingredients.
7. How long do the products last after opening?
Each product bears an indication of the number of months it is safe for use after opening (e.g., 6M, 12M). We recommend following these instructions for the best results.
8. Can I purchase your products wholesale?
Yes, for information regarding wholesale orders, please
Please contact us at info@natureblooms.gr.
9. How can I contact you?
Give the most natural and personal gift – offer the choice of self-care with a Nature Blooms gift card.
Purchase process:
Select the desired gift card amount.
Fill in your details and the recipient’s details (name, email, and message).
Click “Add to Cart” and follow the checkout process.
Once the payment is confirmed, the recipient will receive an email from us with:
Your name and message
The unique gift card code.
Instructions for redeeming the gift
The gift card can be used for one or more orders within a period of 3 months.
The purchase receipt will be sent exclusively to the sender’s (your) email.
- The gift card is sent exclusively digitally via email and has no physical form.
- It cannot be redeemed for cash.
How to redeem your gift card
Visit our e-shop and add the products you want to your cart.
When you reach checkout, enter your unique gift card code in the field “Gift Card Code.”
The corresponding amount will be automatically deducted from your order total.
If the order value is less than the card balance, the remaining amount stays available for future use.
If the order value is higher, you can pay the remaining balance with another payment method.
The gift card is valid for 3 months. from the date of its dispatch and can be used for multiple orders until the amount is exhausted.
- The gift card cannot be exchanged for cash and is valid only for purchases through the e-shop.
- If you encounter any issue, you can contact us at [email] or through the contact form.
